Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Ordering & Production
Are all Fabled Fox garments made to order?
Yes. Each garment is made specifically for you after your order is placed. This allows us to reduce waste, avoid overproduction, and focus on quality rather than speed.
How long does production take?
Production timelines vary by garment and season, but we try to keep production to 3-5 business days. Because everything is made to order, production time begins after your order is confirmed and does not include shipping time.
What happens after I place an order?
Once your order is placed, it enters our production queue. Fabric is prepared, the garment is cut and sewn, and then finished and inspected before shipping. You’ll receive a shipping notification once your order is on its way.
Can I change or cancel my order after placing it?
Because garments are made to order, changes or cancellations are only possible within a short window after purchase, before production begins. If you need to make a change, contact us as soon as possible and we’ll do our best to help.
Do you offer rush orders?
At this time, we generally do not offer rush production. Made-to-order work takes time, and rushing compromises both quality and sustainability.
Shipping
Where do you ship from?
All orders ship from Ontario, Canada.
Do you ship internationally?
No, we do not currently offer international shipping, but we plan to implement it in the future.
How long will my order take to arrive?
Total delivery time includes both production time and shipping time. Shipping estimates are provided at checkout, but are not guaranteed due to the made-to-order nature of our items.
Will I receive tracking information?
Yes. Once your order ships, you’ll receive a confirmation email with tracking details.
Customs and Import Fees
We only ship domestically from within Canada, so there will be no surprise customs fees, import fees or tariffs on any orders from Fabled Fox Clothiers.
Returns & Exchanges
Do you accept returns?
Because our made-to-order garments are made specifically for each customer, returns are generally not accepted. Please review sizing information carefully before ordering.
See our Refund Policy for more information.
What if my item arrives damaged or incorrect?
If your order arrives with a defect or an error on our part, please contact us at hello@fabledfox.ca within 7 days of delivery. We’ll work with you to make it right.
What counts as a defect?
Defects include construction issues or damage that affect wearability. Natural variations in handmade garments, fabric texture, or dye tone are not considered defects.
Do you offer exchanges?
Exchanges may be considered on a case-by-case basis, depending on the item and situation. Please reach out at hello@fabledfox.ca before sending anything back.